Manage Your Virtual Office – Salt Space Coworking

Add / Remove Business Names

Need to update the business names attached to your Virtual Office? Email us and we’ll update your account.

📧 How to add or remove a business name

In your email, include:

The new business name
Whether it is replacing an existing name or being added
Your Primary Contact name

💡 Pricing for additional business names

Your membership includes 2 business names. Additional business names are $5/month each and will be added to your next invoice.

⚠️ Google verification business name limit

For Google Business Profile address use / verification support, we can support 1 business name per Virtual Office service.

Payment & Cancellation

🔁 Automatic renewal

Your membership renews automatically based on your chosen term (monthly / 6-month / annual). We email your invoice each cycle.

💳 How do I pay?

Pay online: Use the “View Invoice” link in your invoice email.

EFTPOS: Available onsite during staffed hours (Mon–Fri, 8am–5pm).

Direct deposit: Bank details are listed on your invoice. Please use your name or invoice number as the reference.

International bank transfer: SWIFT / transfer details are provided on the invoice.

🛑 Cancelling your Virtual Office

You can cancel anytime. Please advise your end date using our cancellation form: Submit Cancellation Form .

Before your end date, please:

Remove our address from Google, ASIC, ABN, website, social profiles and email signature.
Collect remaining mail (or provide a forwarding address).
Settle any outstanding balances.
Optional: Mail forwarding is $10 per item + postage (credits apply).

Not included: Walk-in reception/call answering, oversized deliveries (over 50cm cube without approval), repackaging/relabelling, pallets/freight/bulk, outgoing parcels/returns processing, or >40 items/month without prior approval.

Book a Desk or Meeting Room (50% Off)

Virtual Office members receive 50% off 1-day hot desk bookings and our meeting room. Follow the steps below so we can apply your discount correctly.

🪑 Hot Desk bookings — 50% off

Open the Hot Desk booking form: Book a Hot Desk
Select 1 Day Pass.
Tick the checkbox for Virtual Office members.
Submit the form — we’ll email your invoice with the discount applied.

Book a Hot Desk View Hot Desks

🏢 Meeting Room bookings — 50% off

Check availability & start your booking here: Meeting Room Availability & Booking
Choose your date/time and complete the booking form.
Tick the checkbox for Virtual Office members.
Submit the form — we’ll email your invoice with the discount applied.

After-hours note: Same-day after-hours access requires setup during staffed hours (Mon–Fri 8am–5pm).

Book the Meeting Room View the Meeting Room

Mail Collection & Forwarding

👥 Authorise someone else to collect your mail

If you can’t collect in person, you can authorise someone else to collect your mail on your behalf.

How it works:

Mail is stored under the Primary Contact name on your Virtual Office account.
The person collecting must quote the Primary Contact name and bring valid photo ID.
Collections are available during staffed hours: Mon–Fri, 8am–5pm.

To authorise a collection, submit the consent form below:

Submit Consent Form View full mail handling page

📮 Mail forwarding (add-on for Virtual Office members)

Mail Forwarding is available as an optional add-on to the Salt Space Virtual Office. It’s ideal if you’re interstate, travelling, or can’t collect mail in person.

Important: Mail forwarding is not included in the base Virtual Office membership.

Pricing:

$10 per forwarding trip to the post office
+ Australia Post postage (charged at cost)
Fees are deducted from prepaid Mail Forwarding Credits purchased in advance

To learn how credits work and how to set this up, use the link below:

Mail Forwarding Credits Info Mail handling options

👉 Next steps

How to set up Mail handling & forwarding Google verification support