Mail Forwarding – Salt Space
On-request mail forwarding for Virtual Office & Personal Mailing Address members in Brisbane. We notify you when mail arrives and handle everything once you give the word.
Who Can Use This Mail Forwarding Add-On?
📬 Virtual Office Members
Extend your professional business address with on-demand forwarding whenever you need it. Learn more about our Virtual Office Service.
Learn More📦 Personal Mailing Address Members
Perfect if you’re travelling, moving, or want extra privacy when receiving mail. See details on our Personal Mailing Address service.
Learn MoreHow Our Mail Forwarding Service Works
We receive your mail
When mail arrives we send you a notification email with a photo of your unopened item(s) so you can see exactly what’s arrived.
You choose what to do
Right in the notification email, pick from your options:
Fill out the forwarding form
Click the Forward link in the email and you’ll be taken to our quick form to provide your delivery address and give consent for us to forward your mail.
We prepare your package
We create your Australia Post label and send you a confirmation email including the package label, Aus Post receipt, confirmation of the item(s) being sent, and your invoice — covering the $10 handling fee plus postage costs.
Pay & we send it off
Once payment is received, your mail is dispatched the next business day. 📮
What Does Mail Forwarding Cost?
$10 Handling Fee
A flat $10 handling fee applies to every forwarding request, covering our time to prepare and lodge your package.
+ Postage at Cost
Postage is charged at actual Australia Post rates based on the size, weight, and destination of your item.
Check Australia Post postage rates ↗Frequently Asked Questions
📷 What’s in the notification email?
We send you the sender details and a photo of your unopened mail so you can decide how you’d like it handled before committing to anything.
📤 What are my options when mail arrives?
From the notification email you can choose to have your mail forwarded to an address you provide, opened and scanned to you digitally, destroyed securely, or held for you to collect in person.
📝 How does the forwarding form work?
When you choose to forward, click the link in your notification email. Our short form asks for your delivery address and your consent to forward — that’s all we need to get started.
🧾 When will I receive my invoice?
After you submit the forwarding form, we set up your package via Australia Post and send you a confirmation email. Attached to that email is your invoice (the $10 handling fee + actual postage costs), the package label, and the Aus Post receipt.
⏱️ When will my mail be sent?
Your mail is dispatched the next business day after payment is received.
💳 How do I pay?
Payment details are included in your invoice email. Mail is only sent once payment is confirmed.
🌏 Do you forward internationally?
Yes – we can forward to an international address you provide. Please note any special requirements in the forwarding form or contact us directly.
🏠 Can I forward to a different address each time?
Absolutely. You provide your delivery address each time you fill out the forwarding form, so it can be different for every request.
What We Don’t Forward Through Our Parcel Forwarding Service in Brisbane
- ❌Perishable or refrigerated items
- ❌Dangerous goods, chemicals, aerosols or flammable items
- ❌Oversized freight or packages above 5 kg
- ❌Unsolicited bulk advertising materials